When your pet needs veterinary care, the last thing you want is to wait days for a reimbursement. Being able to receive the money in seconds makes the difference between peace of mind and worry.
In the insurance industry, speed and ease of payments don’t just streamline processes—they are essential for building trust and loyalty, both with clients and business partners.
That’s why Barkibu relies on our technology to offer instant, automated payments 365 days a year, enhancing the user experience and strengthening their programs and incentives with strategic partners.
Barkibu: Innovation in Pet Insurance
Barkibu is the Spanish insurtech company shaping the future of pet insurance, combining veterinary coverage with value-added digital services:
- 100% digital policy management
- Instant reimbursements
- 24/7 online veterinary consultations
- Digital tools for monitoring and caring for animal health
Barkibu’s Challenge
Before automating its payments, Barkibu faced several challenges that affected both customers and internal teams:
- Manually processed reimbursements
- Delays of up to 8 hours in payments
- Frequent errors in financial reconciliation
- Poor support at critical moments for policyholders
The Solution: 24/7 Instant Payment Infrastructure
With our account-to-account (A2A) payment API, Barkibu was able to completely transform its payment flow:
- 24/7 instant payments via SCT Inst: reimbursements reach the client’s account in seconds, even on holidays or outside business hours.
- Intelligent automation: once a claim is approved, the payment is made without manual intervention.
- Dedicated IBAN account creation: IBANs can be generated via API to provide a flexible payment infrastructure that adapts to the organization’s operational structure, enabling accounts to pay clients, sales teams, and collaborators, simplifying organization and control.
- Traceability through notifications and webhooks: every transaction can be tracked in real time, reducing errors and friction.
- Simplified reconciliation: automation ensures accounts are reconciled efficiently, reducing errors and review time.
Results Achieved
The Barkibu–Devengo collaboration has produced measurable improvements:
- Payment times reduced from 8 hours to seconds
- 95% fewer reconciliation errors
- Increased client satisfaction and loyalty
- Higher motivation in the sales team thanks to instant payments for commission payouts
Thanks to these improvements, Barkibu reduced the time spent managing payments by 70%, significantly enhancing both the user experience and that of their sales teams and collaborators.
Competitive Advantage in the Insurance Market
Speed and reliability of payments are now key factors for differentiation. With Devengo, Barkibu positions itself as a more agile and efficient insurer, customer-focused, reinforcing its reputation and growth in a competitive market.
The Potential of Devengo for the Insurance Sector
At Devengo, we specialize in offering A2A payment solutions tailored to each case independently. Our technology can meet many other needs in the insurance sector:
- Instant account ownership verification: ensures each beneficiary is correct before funds are transferred.
- Programmable payments: allows setting specific dates, times, and conditions to optimize cash flow.
Smart payments: apply custom rules to tailor each transaction to the business logic.
Want to take your instant and automated payments to the next level? Discover how Devengo can transform your insurer’s management and simplify your financial operations today. 👉Contact us👈